SHIPPING AND DELIVERY

We’re committed to getting your order to you quickly, securely, and with care. Here's everything you need to know about how we process, ship, and deliver your gear.

ORDER PROCESSING AND FULFILLMENT

  • Most orders are processed and shipped the same business day.

  • Place your order before 3:00 PM PST (Monday–Friday) for the best chance of same-day shipping.

  • Orders placed after 3:00 PM PST will typically ship the next business day.

  • We do not process or ship orders on weekends or major U.S. holidays.

You’ll receive a shipping confirmation email with tracking details once your order leaves our facility.

SHIPPING METHODS AND CARRIERS

  • Domestic orders are shipped via UPS.

  • International orders are shipped via DHL Express.

Please note: Shipping carriers are subject to change based on availability, service performance, or logistics needs.

SHIPPING RESTRICTIONS

We do not ship to:

  • P.O. Boxes

  • APO/FPO/DPO addresses

  • U.S. Territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands)

INTERNATIONAL SHIPPING AND CUSTOMS

We ship worldwide and welcome international customers. Please keep in mind:

  • Import duties, VAT, and taxes are not included in the purchase price or shipping fee. These charges are the buyer’s responsibility.

  • Customs clearance times can vary by country and may delay delivery.

  • Some regions may add customs processing or brokerage fees.

  • International shipments may be subject to import duties, taxes, and fees based on your country's regulations.

    Please check with your local customs authority for the most current information. Taxes and duties are the responsibility of the recipient.

CANCELLATIONS AND ORDER MODIFICATIONS

If you need to cancel or change your order, contact us at hello@lvnadigital.com as soon as possible. If your order hasn’t shipped, we’ll do our best to accommodate. Once an order is packed or in transit, changes are no longer possible.

POTENTIAL DELAYS

While we aim to fulfill quickly, delays can happen due to:

  • Carrier service disruptions

  • Weather or natural events

  • International customs processing

  • Peak shipping seasons

We appreciate your patience in the rare event your shipment is impacted.

NEED HELP?

Have a shipping or delivery question? Reach out to us anytime at hello@lvnadigital.com. We usually reply the same day during business hours (Mon–Fri, 9 AM – 5 PM PST).